H@UweConnect borrowed tablets slow; almost unusable

As part of the Holy Angel University’s project to aid students who do not have resources to go through with online classes, the university lent tablets to 1,000 beneficiaries.

However, some beneficiaries reported that the tablets are slow, lagging, and unresponsive.

“I am very thankful kasi pinahiram kami ng tablet ng HAU para magamit namin sa online class. But ‘yong tablet sobrang bagal at napaka-lag. 1gb RAM? E pagka-connect mo sa WiFi or data nagla-lag.” said Maria* one of the beneficiaries who asked to have her identity hidden.

Another anonymous source, Luzviminda*, disclosed that she is afraid to use her tablet because she might break it.

“Noong una po mabagal mag-charge, tapos mabilis naman ma-lowbat, nagka-crash din po ‘yong mismong system niya gano’n. Tapos ang lag, nagha-hang.” she added.

Juana*, another source, also mentioned that her classmates hear different noises coming from her end and that her voice echoes despite the fact that she has a strong internet connection.

Meanwhile, Clarisse Revestir, the President of the University Student Council said that they will reach out to the Information Technology Systems and Services (ITSS) office to provide technical assistance and appeal for a uniform platform to lessen the apps needed for synchronous learning or online classes.

In an email to The Angelite, Ms. Glesie T. Pineda, the University Scholarships & Grants Office Head stated that she will raise this matter to the committee to have it looked into and be immediately addressed.

Tablets not on par with DepEd’s standards

The tablets that were distributed are myT5 DTV tablets manufactured by MyPhone company. According to their website, the tablet has 1.3ghz quad-core processor, Android 7.0 Nougat operating system, 1-gigabyte ram, a 3G network, and 4000mAh battery.

However, according to the Department of Education (DepEd) Minimum Specifications for devices, internet services for distance learning, the minimum specifications for a tablet is a 1.3ghz quad-core processor, 2-gigabyte ram, 4G LTE network, and an Android 9.0 operating system

*Not their real names. The sources asked to be kept anonymous to protect their identities.

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